Get support for Skills Wallet, funding, and opportunities
Find answers to common questions and connect with our team to troubleshoot issues, request guidance, or learn how to maximise your profile.
Help
Need support?
Visit our help center or reach out for guidance on building your Skills Wallet, funding, or employer access.
How do I set up my Skills Wallet?
Create an account, add your education and certifications, and upload any verified documents to get started.
Who can fund my wallet?
Employers, donors, family members, or sponsors can contribute credits directly to your wallet.
How are courses verified?
Courses listed in Elimika are vetted and mapped to accreditation requirements where applicable.
Still stuck?
Reach out with context on your account, the page you were on, and any error messages you saw.
Our team responds during business hours and prioritises issues affecting access to courses and funding.